Shipping and Return Policies
SHIPPING SCHEDULE AND CLOSED DATES
Gaffer Sportfishing ships all paid orders placed by 2:30pm on the same day. Orders placed after 2:30pm will ship the next business day. Our normal hours of operation are Monday-Thursday 9am-5pm EST, Fridays 9am-4pm EST. We will be closed on the following days in 2016 for observance of holidays on which shipping services do not run.
| Jan 1 New Year’s Day Friday
Jan 18 Martin Luther King Day Monday
Feb 15 Presidents’ Day Monday
May 30 Memorial Day Monday
Jul 4 Independence Day Monday
Sep 5 Labor Day Monday
Oct 10 Columbus Day Monday
Nov 11 Veterans’ Day Friday
Nov 24 Thanksgiving Thursday
Dec 26 Christmas Day (observed) Monday
All Gaffer Sportfishing hardgoods and non-wear items are warrantied for 1 year to be free of manufacturers defect. In the event that you experience a failure directly related to our materials, design, or workmanship, please email customer care to process your warranty claim. T-shirts, hats, leaders, line and any other non-terminal tackle items are exempt from this warranty. However, in the event that you experience a failure or dissatisfaction with any of our products, please contact us. We do not want anyone to be unhappy with Gaffer Sportfishing products. Please note that fishing is an inherently dangerous pursuit. Gaffer Sportfishing cannot be held liable for injuries, damages, or death that occur while using products sold on this website or through our authorized dealer network.
We stand behind everything we sell. If at any time your Gaffer Sportfishing purchase does not meet your expectations, you can return it for a replacement or refund except as noted below. Used items outside of their warranty period are not returnable, this includes wear items such as apparel and fighting belts. To make a return, simply package your item in its original packaging and send to the following address:
Returns – PO Box 354 Atlantic Beach, NC – 28512
Returns made within 30 days of purchase will be refunded with the type of payment used in the original sale. If a refund is requested after 30 days, or if you do not have a receipt and we verify the original purchase, your refund will be made in the form of a Gaffer Sportfishing Gift Card.
Need to exchange the item? Its just as easy as making the return.
Step 1: Repackage the item in its original packaging.
Step 2: Return to Gaffer Sportfishing at address below, be sure to include your original transaction number and/or contact information
Exchanges PO Box 354 – Atlantic Beach, NC – 28512
Step 3: Upon receipt of your return, we’ll contact you to ensure that the correct item is sent back out.